shohib4d Casino & Sportsbook Data Care

What Data We Collect on shohib4d

We collect the following information when you register and use shohib4d:

• Account information: name, email address, phone number, date of birth, and national ID number (collected at first withdrawal)
• Payment information: e-wallet details (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) or bank account references (mobile banking, local payment, online payment, e-wallet) needed to process deposits and withdrawals
• Game and transaction history: every bet, slot spin, live-table session, sportsbook wager, and withdrawal request
• Device and connection data: IP address, device type, browser version, and connection quality to diagnose technical issues
• Support communications: email and chat messages you send our team
• Cookies and tracking: We use browser cookies to remember your login session and player preferences

We do not collect biometric data, location history beyond IP address, or any information you do not voluntarily provide. We do not monitor your activity outside shohib4d.

How We Use Your Data on shohib4d

We use the data we collect for these purposes:

• Account management: to verify your identity, process deposits and withdrawals, and allow you to log in and play games
• Compliance: to comply with anti-money-laundering regulations and verify your age and identity before first withdrawal (Know Your Customer / KYC)
• Game operation: to record bets, calculate wins and losses, and settle disputes
• Fraud prevention: to detect duplicate accounts, bonus abuse, or suspicious payment patterns
• Support: to respond to your account questions, payment disputes, and technical issues
• Marketing: to send you occasional updates about new games, promotions, or service changes—only if you have not opted out

We do not use your data to predict your behavior, build psychological profiles, or target you with invasive advertising. We do not sell your data to advertisers, data brokers, or other companies.

Third-Party Data Processors

We share your information with third parties only when necessary:

• Payment partners: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment receive your e-wallet or bank account information to process deposits and withdrawals
• Game providers: Pragmatic Play, PG Soft, Habanero, Microgaming, and other software partners receive your account ID (not your name) to operate games
• Live-dealer studios: external production partners stream live blackjack, roulette, baccarat, and Dragon Tiger; they do not receive personal information beyond your account ID
• Compliance authorities: we report suspicious activity to Indonesian anti-money-laundering agencies if required by law

We contractually require all third parties to handle your data securely and never sell it. We audit these relationships annually. If a third party breaches confidentiality, we inform you and take corrective action.

How Long We Keep Your Data

We retain your data according to this schedule:

• Active accounts: while your account is open, we keep all information
• Game records: indefinitely, for dispute resolution and regulatory compliance
• Personal data after closure: deleted within 30 days after account closure, unless a legal hold or dispute extends the period
• Payment records: retained for seven years under Indonesian tax law
• Cookies: session cookies expire when you log out; preference cookies last one year

You can request deletion of your account and personal data at any time. We process deletion requests within 30 days. Game records may be retained longer if needed for dispute resolution or regulatory investigation.

Your Rights Under Our shohib4d Privacy Policy

You have the following rights regarding your data:

• Access: you can request a copy of all personal data we hold about you
• Correction: you can update your name, email, phone, or other information via your account settings
• Deletion: you can request we delete your account and associated personal data
• Opt-out: you can unsubscribe from marketing emails and disable non-essential cookies
• Complaint: if you believe we have mishandled your data, you can file a complaint with our support team or with Indonesian data-protection authorities

To exercise any of these rights, contact our support team with your account email and the specific request. We respond within 10 business days.

Security Measures We Employ on shohib4d

We use industry-standard security practices to protect your data:

• HTTPS / SSL encryption for all data in transit
• Password hashing—we never store your password in plain text
• Two-factor authentication available (email-based)
• Firewalls and intrusion-detection systems on our servers
• Regular security audits by external cybersecurity firms
• Employee access controls—only staff with a need-to-know can access personal data

No security measure is non-specific info foolproof. If we discover a breach affecting your account, we notify you in writing and provide guidance on protecting yourself. We also notify relevant authorities if required by Indonesian law.

Cookies and Browser Tracking on shohib4d

We use cookies for these purposes:

• Session cookies: to keep you logged in while you play
• Preference cookies: to remember your language, theme, and game history
• Analytics cookies: to track how many visitors use shohib4d and which pages are popular (for service improvement only, not for marketing)

We do not use cookies for third-party advertising or to track your activity outside shohib4d. You can disable cookies in your browser settings, though some features of shohib4d may not work without them. We do not honor "do not track" signals—we comply with our privacy policy regardless of browser settings.

International Data Transfer

Our servers may sit outside Indonesia. When you use shohib4d, your data may be transferred to servers in other countries for processing, backup, or disaster recovery. We ensure that any international transfer complies with Indonesian data-protection law. By using shohib4d, you consent to this international transfer.

Contact Us About Privacy

If you have questions about how we handle your data, wish to exercise your privacy rights, or want to report a privacy concern, contact our support team. Provide your account email and the nature of your request. We respond within 10 business days. You may also file a complaint with Indonesian data-protection authorities if you believe we have violated your rights.

shohib4d treats your privacy as a core responsibility. We are transparent about what we collect, why we collect it, and how we protect it. We do not sell your data, use it for invasive profiling, or share it beyond what is necessary for service operation. Services on shohib4d are available only where local law permits.